Privacy Policy

Thank you for choosing Watermelon Software (“Watermelon,” “we,” “us,” or “our”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, store, use, and disclose your personal information when you use our website and services at https://watermelon.software/ (the “Service”). By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use the Service. 1. Owner and Data Controller Owner: Watermelon Software Contact Email: [email protected] 2. Types of Data Collected Watermelon may collect various types of personal information (“Personal Data”) either directly from you or through third parties, including but not limited to: Contact Information: Such as your email address or other contact details. Payment Information: Such as your billing details, billing address, and payment method (processed via third-party payment processors). Usage Data: Such as information on how you use our website or Service, including your IP address, browser type, pages visited, and time spent on those pages. Cookies: Small data files stored on your device that help us improve our Service and deliver a better user experience. We provide complete details about any specific Personal Data we collect in dedicated sections of this Privacy Policy or through specific explanatory text displayed before or at the time of data collection. 3. Provision of Data In most cases, the Personal Data we request is mandatory in order to provide our Service. If you choose not to provide this information, we may be unable to deliver the Service in full. Where we indicate that certain data is optional, you are free not to provide it, and doing so will have no impact on your access to the core functionalities of the Service. 4. Mode and Place of Data Processing 4.1 Methods of Processing We take appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of your Personal Data. Data processing is carried out using computers or IT-enabled tools, following organizational procedures closely related to the purposes outlined in this Privacy Policy. In addition to Watermelon’s internal team (such as administration, marketing, legal, or system administration personnel), your Personal Data may also be accessible to external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, and communications agencies) appointed as Data Processors by Watermelon. An updated list of these third parties may be requested from us at any time. 4.2 Place Depending on your location, data transfers may involve transferring your Personal Data to a country other than your own. For more information on where and how data is transferred, please refer to the specific sections of this Privacy Policy or contact us. 4.3 Retention of Data We will process and store your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law (e.g., tax, accounting, legal obligations). Once these purposes have been fulfilled, or if you revoke your consent (where applicable), we will delete or anonymize your Personal Data, unless we are legally required to retain it. 5. Purposes of Data Processing We process your Personal Data for the following purposes: To Provide and Maintain our Service: We use your data to deliver the functionalities and features of Watermelon. To Handle Payments: We use external payment processors to handle transactions. To Communicate with You: We may use your email address or other contact information to send updates, announcements, and respond to inquiries. To Comply with Legal Obligations: We may process your data to fulfill legal and regulatory requirements. To Protect Our Rights and Interests: We process data to detect, prevent, and address fraud or other malicious activity. For detailed information on how we use your Personal Data for each specific purpose, please refer to the section below. 6. Detailed Information on Data Processing 6.1 Handling Payments We rely on external payment service providers (e.g., credit card processors, bank transfer providers) to handle payment transactions securely. When you make a purchase: You will provide your payment information directly to these external payment processors. Watermelon does not collect or store your sensitive payment details (e.g., full credit card information). We only receive a notification from the payment provider about whether the payment was successful. Example: Stripe (Stripe, Inc.): For more information on Stripe’s privacy practices, please visit Stripe’s Privacy Policy. 7. General Data Protection Regulation (GDPR) If you are located in the European Economic Area (EEA), you have the following rights with respect to your Personal Data, to the extent permitted by applicable law: Withdraw Consent: You have the right to withdraw consent where you have previously given it for the processing of your Personal Data. Object to Processing: You may object to the processing of your data if the processing is carried out on a legal basis other than consent. Access Your Data: You have the right to request information on whether your Personal Data is being processed and to obtain a copy of it. Verify and Seek Rectification: You have the right to verify the accuracy of your data and request updates or corrections. Restrict Processing: Under certain circumstances, you can restrict the processing of your data. We will only store your data and will not process it further until the restriction is lifted. Have Your Data Deleted: You have the right to request the deletion of your Personal Data in certain cases. Data Portability: You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format and request its transfer to another data controller where technically feasible. Lodge a Complaint: If you believe we have infringed upon your rights, you have the right to file a complaint with your local data protection authority. To exercise these rights, please contact us at [email protected]. 8. Additional Information 8.1 System Logs and Maintenance For operation and maintenance purposes, Watermelon and any third-party services may collect files that record interactions with Watermelon (system logs) or use other Personal Data (e.g., IP addresses) for this purpose. 8.2 Cookies and Tracking Technologies Watermelon may use cookies and similar tracking technologies to analyze usage of the Service and improve user experience. You may manage your preferences or disable cookies through your browser settings. However, disabling certain cookies may affect some functionalities of the Service. 9. Changes to This Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated Privacy Policy on this page and update the “Last Updated” date at the top. In some cases, we may also provide additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review this page periodically for the latest information on our privacy practices. 10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: [email protected] We appreciate your trust and will make every effort to address your concerns. Thank you for using Watermelon Software!